Overview

When disruptions occur, PeriShip resolves them with hands-on solutions—restoring shipments in motion, coordinating re-deliveries, or providing claims management for damaged goods.

Issue Resolution for Shipments & Deliveries

Resolution begins early, with proactive steps to correct address errors and documentation issues before goods are shipped. During transit, our experts intervene to resolve delays by working directly with carriers, ensuring shipments get back on track. At delivery, we act to confirm completion or provide remedies if a package cannot reach its recipient as scheduled. When an exception needs a swift course-correct, we coordinate re-routing, re-attempts, or recipient communications to protect product integrity and customer experience.

After delivery, resolution often means claim management. PeriShip has a strong record of securing successful outcomes, including full-value payouts for eligible claims when shipments are delayed or damaged. This not only protects businesses financially but also helps safeguard relationships with customers. For help preparing your organization, see Improve Shipping Operations and Insights & Tips, or contact our team to discuss active shipment exceptions today.